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 testimonials
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Overview
Read how our services have helped drive efficiency and cost savings in our customer success stories.
"Initially, we considered other financial consulting firms and discovered they were too generic and could not tailor their operational approach to our hospice needs. We hired McBee Associates, Inc. to help us simultaneously reduce accounts receivable, organize our cash collection process, address staffing issues, and assist with the transition to a new computer billing software system through utilizing process improvement initiatives. McBee Associates tailored their approach to meet our specific needs, realized our sense of urgency, and competently reviewed all aspects of our revenue cycle process and cash flow. Truly fitting in as a member of our finance and interdisciplinary operational team, they were also instrumental in mentoring our staff members and monitoring/enhancing every aspect of our revenue cycle performance as we moved toward achieving desired best practice results.
McBee Associates successfully accomplished our objectives by establishing annual goals, lowering our accounts receivable days, and reducing aged accounts. With their help and recommendations, we have surpassed our goals each year, exponentially increased our cash flow, and built solid incremental equity in a short period of time, which has enabled us to move forward with several key strategic initiatives. In our opinion, McBee Associates transcends other consulting firms by using their in-depth knowledge and sensitivity to the hospice environment to provide the most efficient and cost-effective operational solutions, as well as using their mentoring and staff training to strive toward and consistently achieve best practice results.
We continue to partner with McBee Associates today for quality assurance monitoring and to remain proactive with our expected best practice results in the ever-changing health care regulatory environment."
Joe Samples, VP of Finance
Samaritan Hospice
Interim Management
Process Improvement
Account Receivable Management (or Revenue Cycle Management)
Regulatory Expertise & Support
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| "When billing became increasingly complex and labor-intensive, I needed a consulting agency to partner with and that agency was McBee Associates, Inc. They were extremely knowledgeable about the revenue cycle process, compliance and coding. Even with experienced billing staff in place, they found revenue that was previously overlooked. They pointed out additional trends during the process of working with them and offered practical solutions, educating me in the process. There was no disruption to my existing staff during our engagement and their collaborative approach allowed me to review, understand, and approve each line item. I had a great deal of confidence that McBee Associates' services were regulatory-appropriate. Having seen their processes, I am comfortable with providing more work for McBee Associates in the future. McBee Associates is my safety net."
Becky Sullivan
Director
Montgomery Home Health & Hospice
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"The relationship with McBee Associates, specifically their Home Health Services have proven to be extremely rewarding. By engaging their organization, we were able to identify & collect $123,000.00 of lost revenue.
I found McBee to be different from other financial consultants in that not only do they identify the revenue, they actually manage the re-billing. In our case, they found the revenue, they submitted the claims with our approval...with no out of pocket expense to us, none."
H. Kenneth McNulty
Chief Financial Officer
Visiting Nurse Association, Boston
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| "When we engaged McBee Associates for their Revenue Recovery Service, we were expecting good results, but even our expectations were surpassed when they found several hundred thousand dollars of entitled revenue.
Not only were the results superior, but their staff was professional, competent and clearly effective. The positive impact of McBee's Revenue Recovery Service was due in part to both their understanding of our business and the challenges that come with large agencies and the Home Health industry in general. Their process was smooth, transparent and educational.many of the things we learned from this engagement have become part of our training program for new employees in the billing department.
Even with our de-centralized billing model, McBee's process and staff helped us confirm things we were doing correctly and identify areas that needed more support.
I think a testament to McBee and their impact on our organization is that we have asked them to provide Revenue Recovery Services again in 2005 and are looking forward to that engagement and the subsequent results."
John Keim
CFO / VP
Medical Services of America, Inc.
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